Frequently Asked Questions

  • Gallup’s research is the gold standard in employee engagement. Decades of data across millions of employees and thousands of organizations show clear links between Gallup’s measures and the outcomes leaders care about most: retention, productivity, customer loyalty, psychological safety, and profitability.
    The methodology, which is based on the Employee Hierarchy of Needs, is simple, rigorous, and built for action. Rather than producing vague sentiment, Gallup’s framework pinpoints the workplace conditions that drive engagement and gives leaders a common language for improving them.

  • You cooouuuuld, but I’m betting one of the reasons you find yourself on this page is that no one at your organization has the bandwidth to take on running surveys, analyzing employee listening data, pinpointing the sources of engagement issues, and crafting action steps to address employee feedback (or to revamp your onboarding experience or to dive into any number of culture problems that brought you here). 


    You don’t want to risk causing burnout (or more burnout?). Knowing which surveys to deliver, how to analyze the data, and what solutions to recommend for best addressing the feedback also requires a certain skillset and background knowledge, and unless an existing team member already possesses these, it would take additional time and training. Additionally, someone internal may also bring unconscious bias to the process, analysis, and results.

  • Yes, according to Gallup, when organizations invest intentionally in engagement, the return is tangible. Their research shows that teams in the top quartile of employee engagement see 23% higher profitability, 20% higher sales, 17% greater productivity, and 10% higher customer loyalty than their peers.

  • Only if the feedback they give is ignored. But that’s why I give leaders concrete recommended action steps to take after each pulse survey and meet with leaders to discuss the reports. When employees feel their voices are actually heard, they welcome surveys. Survey fatigue only exists when the survey feels like theater rather than genuine leadership interest.

  • When you sign up for a discovery call, I’ll send you an inquiry form to complete to give me an initial sense of the problems you’re looking to solve. I’ll use that to guide our discovery call, where we’ll dive in deeper and really figure out services your organization would benefit from most.

  • In addition to holding certifications in People Experience, Organizational Development, Employee Experience, and People Analytics, I have worked in conjunction with some of today’s top corporate thought leaders to create leadership development and soft skills (e.g., communication, change management, emotional intelligence, customer experience, strategic thinking, creativity, etc.) development content for the corporate world. 

    I’ve also designed career path systems from scratch, launched survey cycles, coached executive leaders and managers, worked with C-Suite leaders on compensation philosophies, internal communications, onboarding, and people development. I was a founding member and consultant for Engagement Academy, which trained HR leaders on engagement survey delivery and analysis. And I have almost two decades of experience in education and curriculum design.


  • That depends on the services your organization needs. Timelines depend on things such as the number of surveys and whether or not leadership coaching and other services are included. Packages and services range from 4 weeks to a full year.

  • This depends on the package and/or services required. We’ll get a better understanding of this on your discovery call and from the inquiry form you complete in advance. At the end of the discovery call, I’ll have a sense of what the best options might be for you and will discuss the costs. I then send over a proposal and client agreement.

    We offer individual services, add-ons, and larger packages that range in price from $1,000 to $100,000, as they range in timeline from 1 month to 1 year.

    Invoices are sent via my website, and most packages are billed at 50% at time of agreement and 50% at service completion, while most individual services are billed 100% upfront.